Guides to common use cases
Explore production guides for building common Claude use cases: ticket routing, customer support agents, content moderation, legal summarization, and commerce agents.
Claude is designed to excel in a variety of tasks. Explore these in-depth production guides to learn how to build common use cases with Claude.
Best practices for using Claude to classify and route customer support tickets at scale.
Build intelligent, context-aware chatbots with Claude to enhance customer support interactions.
Techniques and best practices for using Claude to perform content filtering and general content moderation.
Summarize legal documents using Claude to extract key information and expedite research.
Build shopping and merchant agents from an open-source blueprint that runs on the Messages API, the Claude Agent SDK, and Claude Managed Agents.
Choosing a build path
The three paths for building with Claude differ in how much control you keep and how much of the implementation you offload to Anthropic. The Messages API gives you the most control: you write the agent loop and run your own tools and infrastructure. The Claude Agent SDK sits in between, providing the agent loop and tool execution in a process you operate. With Claude Managed Agents, you offload the most: Anthropic hosts the agent loop, tool execution, and runtime for you.
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