Best practicesUse cases

Guides to common use cases

Explore production guides for building common Claude use cases: ticket routing, customer support agents, content moderation, and legal summarization.

Claude is designed to excel in a variety of tasks. Explore these in-depth production guides to learn how to build common use cases with Claude.

Best practices for using Claude to classify and route customer support tickets at scale.

Build intelligent, context-aware chatbots with Claude to enhance customer support interactions.

Techniques and best practices for using Claude to perform content filtering and general content moderation.

Summarize legal documents using Claude to extract key information and expedite research.